FAQs

FAQs

 

SHIPPING


How long will my order take to be delivered?

7-10 days​: T-Shirts, Hoodies, and Infant Clothing.


Note​: Due to the Coronavirus (COVID 19) agenda, pandemic, scamdemic, lockdowns, medical tyranny, new normal, great reset, etc. etc. etc, delivery may be slower than usual. Forgive us for the inconvenience.


Do you offer Fast Shipping?


We offer free standard delivery but if you prefer to expedite the process you will receive the item within 3-5 days for an additional $6.90.


PAYMENTS


How do I pay for my orders?

We offer safe shopping and accept payment via PayPal, VISA, AMEX, MASTERCARD, Debit cards, APPLE PAY, GOOGLE PAY, VENMO, etc, etc. Choose the most suitable option for you. All payments are processed with Paypal.


Are my payments secure?

Yes, it's 100% Secure.

We use the PayPal & Stripe secure payment gateways.
** You can also use the paypal checkout to pay with the major credit card companies without having to log in to your account.


MANAGING YOUR ORDER

I received a defective or damaged product. What can I do?
We always offer products of the highest quality to our customers. However, there are several factors that may negatively affect the quality such as shipping which could result with our products delivered damaged or defective.


If you received a damaged or defective item, please contact us at info@sovereigncreed.shop​, state your issue and remember to attach photos/videos which visibly illustrate the problem. If the mistake occurred on our behalf, we will correct it.


I purchased the wrong product. How can I correct my order?
In the event of a wrong order, please contact customer support at info@sovereigncreed.shop.

We will request that you include an image of what you’ve received for verification purposes. We will then check our records to verify your claim. ​If the mistake occurred on our behalf, we will correct it. It’s not necessary to return the incorrect item.


I ordered the correct size but it's a bit small/large. Can I return it and exchange for a different size?


Unfortunately, we are unable to process a return and exchange due to size because we do not hold inventory or stock. We stress that you pay close attention to our sizing information for each product and make sure the sizing fits before purchase.

I just made an order but I changed my mind. How do I cancel my order?

Please order carefully. Y​ou must contact us within 24 hours of placing your order​. We will do our best to help to accommodate you and cancel your order if possible. Please customer support at i​nfo@sovereigncreed.shop

STILL NEED HELP?

Can not find the answer you need? Contact us:​ info@sovereigncreed.shop